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Frequently asked questions
WHAT AM I PURCHASING?
You are purchasing a digital download only. No physical product will be shipped.
HOW DO I GET MY FILES?
Your files will be available to download after your purchase is completed. You’ll also receive access through the email used at checkout.
CAN I USE THESE DESIGNS FOR MY SMALL BUSINESS?
Yes! Most designs may be used to create finished physical products for your small business, subject to our license terms. Please review the licensing information before use.
DO YOU OFFER REFUNDS OR EXCHANGES?
Due to the instant-access nature of digital products, all digital sales are final. Refunds, returns, and exchanges are not available once a digital file has been purchased.
WHAT IF I HAVE TROUBLE WITH MY DOWNLOAD?
Please reach out if you experience an issue accessing your purchased file. I’m happy to help make sure you receive what you ordered.